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SCCE: Encouraging, Managing, and Integrating
Employee Reporting

Helplines and Other Contact Methods

2:00 PM CDT – 3:00 PM CDT

We are actively monitoring attendance. At random times throughout this session, you will be prompted with a pop-up to confirm that you are still actively participating in the virtual session. You will not see the pop ups if you are in full screen mode or your pop-up blocker is on. In addition, make sure you are disconnected from any VPN as they can also cause interference and that you have a stable internet connection (hard line is always best).Active attendance monitoring is only required if you will be requesting external CEUs for NASBA or CLE credits. If you only need Compliance Certification Board (CCB)® CEUs, it is not required to participate in active monitoring.

Learning Objectives:

  • Effective use of multiple contact vehicles
  • Internal vs Third Party Helplines: Pros and Cons
  • What to report to the board
  • How to build trust to reduce anonymous reporting


Michael Levin
Vice President, Compliance & Ethics, Freddie Mac

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Lisa Fine
Senior Counsel and Director, Compliance, Pearson

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