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SCCE Creating Effective Compliance Training

We are actively monitoring attendance. At random times throughout this session, you will be prompted with a pop-up to confirm that you are still actively participating in the virtual session. You will not see the pop ups if you are in full screen mode or your pop-up blocker is on. In addition, make sure you are disconnected from any VPN as they can also cause interference and that you have a stable internet connection (hard line is always best).Active attendance monitoring is only required if you will be requesting external CEUs for NASBA or CLE credits. If you only need Compliance Certification Board (CCB)® CEUs, it is not required to participate in active monitoring.



Speakers:

Kirsten Liston
Founder and Principal Rethink Compliance

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CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine

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Tuesday August 2, 2022

8:55 AM – 9:00 AMWelcome and IntroductionCJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
9:00 AM – 10:20 AMThe Need for and Value of Training and EducationKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
DOJ and regulator expectations 
•Where it fits within a compliance and ethics program 
•Selling training and education to management and the workforce
10:20 AM – 10:40 AMBreak
10:40 AM – 11:50 AMIdentification of Training NeedsKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
Risk assessments 
•Remediation efforts, root cause analysis following investigations, etc. 
•Input from employees, managers, etc. 
•Results of auditing and monitoring (including A&M of third parties) 
•Other techniques 
11:50 AM – 12:30 PMMid-Conference Break
12:30 PM – 2:00 PMPrinciples of Adult LearningKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
Malcolm Knowles’ four principles 
•Reaching different audiences (millennials, etc.) 

2:00 PM – 2:15 PMBreak
2:15 PM – 3:15 PMAudiences and Topics for TrainingKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
New employee orientation (code of conduct, etc.)
•Recurring training for all on broad issues (code of conduct, culture of compliance, etc.)
•Recurring training for specific audiences on specialized compliance risk issues (FCPA, HIPAA, etc.)
•Non-recurring/responsive, based on specific event, emerging issue, etc.
•Onboarding training for certain vendors/suppliers, third parties, and more
•Recurring training for certain vendors/suppliers, third parties, etc
.

Wednesday August 3, 2022

9:00 AM – 10:40 AMDeveloping Your Training ContentKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
Who should be involved, roles, etc.
•Process for development
•Process for QC, testing before rollout, etc.
•Delivering the message—plain language, focus on meaning/ effects of laws
•Considering need for customization/variation for different geographic regions
•Making training relevant in different cultures, languages/ translations, etc.
10:40 AM – 11:00 AMBreak
11:00 AM – 12:15 PMContent and Delivery Options: Choosing the Right ApproachKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
Overview of pros and cons of different methods of delivery – Live, in-person – Web-based – Gamification
12:15 PM – 12:45 PMMid-Conference Break
12:45 PM – 1:55 PMBuilding Compliance Awareness: Managers and On-the-Job CommunicationsKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
The roles of managers and other communications in on-the-job compliance awareness 
•Evaluating effectiveness of training – Testing, different methods, etc. – Measuring impact – Four levels of training evaluation – Modifications to future training based on evaluations
1:55 PM – 2:10 PMBreak
2:10 PM – 3:05 PMBuilding Multi-Year Programs: Measurement, Evaluation, and Ongoing ImprovementKirsten Liston
Founder and Principal, Rethink Compliance

CJ Wolf
Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
Keeping it interesting and updating training periodically