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SCCE Creating Effective Compliance Training

We are actively monitoring attendance. At random times throughout this session, you will be prompted with a pop-up to confirm that you are still actively participating in the virtual session. You will not see the pop ups if you are in full screen mode or your pop-up blocker is on. In addition, make sure you are disconnected from any VPN as they can also cause interference and that you have a stable internet connection (hard line is always best).Active attendance monitoring is only required if you will be requesting external CEUs for NASBA or CLE credits. If you only need Compliance Certification Board (CCB)^® CEUs, it is not required to participate in active monitoring.

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Speakers:

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Tuesday August 2, 2022

8:55 AM – 9:00 AM	Welcome and Introduction	CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine
9:00 AM – 10:20 AM	The Need for and Value of Training and Education	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•DOJ and regulator expectations  •Where it fits within a compliance and ethics program  •Selling training and education to management and the workforce
10:20 AM – 10:40 AM	Break
10:40 AM – 11:50 AM	Identification of Training Needs	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•Risk assessments  •Remediation efforts, root cause analysis following investigations, etc.  •Input from employees, managers, etc.  •Results of auditing and monitoring (including A&M of third parties)  •Other techniques
11:50 AM – 12:30 PM	Mid-Conference Break
12:30 PM – 2:00 PM	Principles of Adult Learning	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•Malcolm Knowles’ four principles  •Reaching different audiences (millennials, etc.)
2:00 PM – 2:15 PM	Break
2:15 PM – 3:15 PM	Audiences and Topics for Training	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•New employee orientation (code of conduct, etc.) •Recurring training for all on broad issues (code of conduct, culture of compliance, etc.) •Recurring training for specific audiences on specialized compliance risk issues (FCPA, HIPAA, etc.) •Non-recurring/responsive, based on specific event, emerging issue, etc. •Onboarding training for certain vendors/suppliers, third parties, and more •Recurring training for certain vendors/suppliers, third parties, etc.

Wednesday August 3, 2022

9:00 AM – 10:40 AM	Developing Your Training Content	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•Who should be involved, roles, etc. •Process for development •Process for QC, testing before rollout, etc. •Delivering the message—plain language, focus on meaning/ effects of laws •Considering need for customization/variation for different geographic regions •Making training relevant in different cultures, languages/ translations, etc.
10:40 AM – 11:00 AM	Break
11:00 AM – 12:15 PM	Content and Delivery Options: Choosing the Right Approach	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•Overview of pros and cons of different methods of delivery – Live, in-person – Web-based – Gamification
12:15 PM – 12:45 PM	Mid-Conference Break
12:45 PM – 1:55 PM	Building Compliance Awareness: Managers and On-the-Job Communications	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•The roles of managers and other communications in on-the-job compliance awareness  •Evaluating effectiveness of training – Testing, different methods, etc. – Measuring impact – Four levels of training evaluation – Modifications to future training based on evaluations
1:55 PM – 2:10 PM	Break
2:10 PM – 3:05 PM	Building Multi-Year Programs: Measurement, Evaluation, and Ongoing Improvement	Kirsten Liston Founder and Principal, Rethink Compliance CJ Wolf Compliance Consultant; Clinical Assistant Professor, University of Illinois College of Medicine	•Keeping it interesting and updating training periodically