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SCCE: Encouraging, Managing, and Integrating
Employee Reporting

Welcome & Announcements

8:25 AM CDT – 8:30 AM CDT

Culture Eats Strategy for Breakfast: Strategies for Hotline Branding, Messaging, Management and Beyond

8:30 AM CDT – 9:30 AM CDT

Learning Objectives:

  • Identify challenges and barriers involved in handling hotline complaints and managing the process
  • Build and maintain rapport with both internal teams and reporters
  • Share and apply strategies to promote the compliance hotline and strengthen its effectiveness


Courtney Liszka
Chief Compliance Officer, Mountain Land Physical Therapy

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J. Veronica Xu
Chief Compliance Officer, Saber Healthcare Group

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We are actively monitoring attendance. At random times throughout this session, you will be prompted with a pop-up to confirm that you are still actively participating in the virtual session. You will not see the pop ups if you are in full screen mode or your pop-up blocker is on. In addition, make sure you are disconnected from any VPN as they can also cause interference and that you have a stable internet connection (hard line is always best).Active attendance monitoring is only required if you will be requesting external CEUs for NASBA or CLE credits. If you only need Compliance Certification Board (CCB)® CEUs, it is not required to participate in active monitoring.