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SCCE Fundamentals of Compliance Investigations

Speakers:

Wendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

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Georgina Heasman
Global Investigations Manager, Booking Holdings

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Wednesday December 3, 2025

10:00 AM – 11:15 AM (CT)Opening Remarks & Investigation BasicsWendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Ethics, fairness, and confidentiality
• Evidence and burdens of proof
• Attorney-client privilege
11:15 AM – 11:30 PM (CT)Break
11:30 AM – 12:45 PM (CT)Planning the InvestigationWendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Assessing the initial report 
• Determining whether an investigation is needed 
• Developing an investigation strategy and plan

12:45 PM – 1:00 PM (CT)Break
1:00 PM – 2:00 PM (CT)Gathering Evidence & Documentation IssuesWendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Getting the paper and record trail in order  
• Utilizing and managing relevant documents  
• Developing and using standard policies, procedures, and forms for investigations

Thursday December 4, 2025

10:00 AM – 11:15 AM (CT)Conducting Interviews (Part 1)Wendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Preparing for interviews 
• Types of questions & assessing credibility 
• Tips for effective interviewing
11:15 AM – 11:30 AM (CT)Break
11:30 AM – 12:30 PM (CT)Conducting Interviews (Part 2)Wendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Preparing for interviews 
• Types of questions & assessing credibility 
• Tips for effective interviewing
12:30 PM – 12:45 PM (CT)Break
12:45 PM – 2:00 PM (CT)
Reporting Results and Post Investigation
Wendy Evans
Senior Manager, Ethics Core Programs, Lockheed Martin

Georgina Heasman
Global Investigations Manager, Booking Holdings
• Outline the essential components and structure of an effective report.
• Share actionable tips to enhance clarity and impact in report writing.
• Address methods for communicating findings and updates to management, the board, and other stakeholders.
• Highlight strategies for identifying problems, implementing remediation plans, and capturing lessons learned.

We are actively monitoring attendance. At random times throughout this session, you will be prompted with a pop-up to confirm that you are still actively participating in the virtual session. You will not see the pop ups if you are in full screen mode or your pop-up blocker is on. In addition, make sure you are disconnected from any VPN as they can also cause interference and that you have a stable internet connection (hard line is always best). Active attendance monitoring is only required if you will be requesting external CEUs for NASBA or CLE credits. If you only need Compliance Certification Board (CCB)® CEUs, it is not required to participate in active monitoring.